Job description
Presto is a market leader in restaurant labor productivity, overlaying next-generation digital solutions onto the physical world. Its enterprise-grade touch, vision, and voice technologies help hospitality businesses thrive while delighting guests. Presto’s solutions are designed to enable restaurants to do more with less by increasing their guest-to-staff ratios, improving speed and quality of service, identifying bottlenecks, and offering guests a superior experience. These solutions include:
● Voice: Guests and staff can place orders in a natural conversational style via automated speech recognition artificial intelligence with over 94% accuracy, even in noisy environments.
● Vision: Using just a few cameras equipped with computer vision, restaurants can measure throughput and order accuracy, identify issues, repeat visitors and implement real-time solutions.
● Touch: Designed for both drive-thru and dine-in applications, the same Presto Flex can be deployed as a pay-at-table, staff handheld, kiosk, or drive-thru line buster—offering wide front-of-house flexibility.
Are you interested in applying modern machine learning and NLP research to tangible real-world problems? Do you enjoy collaborating with an energetic cross-functional team to deliver innovative ML driven experiences to users? We are looking for a strong NLP Engineer to join a new team focused on NLP and voice across all Presto products.
Key characteristics
Proven track record in building NLP application(s) in production.
Strong understanding of ML fundamentals.
Expertise in using ML toolkits like SageMaker, PyTorch, Tensorflow etc.
Ability to take ownership of product specs and drive them from concept to production rollout.
Understanding of software design principles including algorithm implementation, optimization & performance tuning, and integration with other production systems.
Collaborates with multi-functional teams to deliver great product experiences for Presto customers.
Excellent written & verbal communication skills in ideating, prototyping, and providing thought leadership.
Requirements
BS/MS/PhD in Computer Science or equivalent field with focus on NLP, ML, AI.
3+ years of professional experience in Natural Language Processing, Deep Learning or related field.
6+ years overall industry experience in software development.
Strong understanding of ML in NLP and the ability to translate them into production quality code.
Expertise in algorithm design and implementation in Python and/or Java.
Ability to understand business requirements and translate them into technical requirements.
Passion for writing high-quality production code for building and maintaining scalable machine learning systems.
Ability to research ML frameworks/technologies and capable of leveraging it in working prototype for adoption recommendations.
Proficient understanding of code versioning tools, such as Git.
Familiarity with continuous integration.
With over 250,000 systems shipped, we are one of the largest labor automation technology providers in the industry. Founded at M.I.T. in 2008, Presto is headquartered in Silicon Valley, Calif. with customers including many of the top 20 restaurant chains in the U.S.
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